How to Improve Employee Relationship with the Human Resources Department
Many employees aren’t the biggest fans of the human resources department. They dread anything that has to do with the department. When employees think about HR, they immediately believe they’re in trouble. This department has tons of responsibilities. Conflict management and review of employee behavior are only some of their tasks. Hence, it’s crucial for employees to have an excellent relationship with HR. Here’s how it can happen.
Make sure it’s clear what HR does
Every company offers roles for its HR department. Some have a more extensive portfolio, while others include only basic tasks. It also depends on the company size. From the start, it must be clear to the employees what HR does and when they should come to HR employees.
Don’t paint a terrible picture of HR employees
Avoid using HR as a scare tactic. Don’t make your employees believe HR staff is the enemy. Let them know that they can come to these people for help. Whether it’s for professional development or conflict management, HR will be there. Focus on the general services offered than the consequences they might face when going to HR.
Allow HR staff to join activities involving all staff
It’s also crucial that HR staff are a part of the activities involving the rest of the employees. They can’t be secluded. It’s easier to form relationships when they’re visible. They must not be treated as gods hiding behind closed doors. It’s also easier for the employees to feel comfortable to raise concerns. They see the staff as relatable employees who have their best interest.
Tell HR staff to never sweep problems under the rug
It’s common for HR to minimize conflicts. At the same time, the staff is also expected to prevent issues from going out of the company’s walls. The problem is that some employees might have real concerns. HR is the first place they go to if they wish to raise issues against a co-worker or boss. They know that HR must stay neutral, and everyone is under the purview of the department, including business leaders and executives. Therefore, this department must be fair and neutral at all times. When there are problems raised, they have to be investigated. Nothing should be swept under the rug in hopes that the issue eventually dies. It creates an atmosphere of fear and distrust. Besides, these problems will soon arise. It’s better to face the reality and investigate the people involved.
With these tips, employees will feel more confident about the HR department. They know where to go if they need help. They also know they won’t be judged for whatever confidential information they may say.
Hopefully, you can build this environment, even if it’s challenging. Employee relationship must be improved as a whole, but it’s better to start with HR.
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