You expect your employees to do a great job. You hired them for that reason. However, you must also realize they’re human beings and won’t be perfect at all times. There will be instances when they’re unable to fulfill their duties as expected. If it happens rarely, it’s understandable. The problem is if it’s consistently happening. Here are some ways to help struggling employees do their jobs.
Learn to listen
Most business leaders will punish employees who didn’t do a great job. They might even consider removing these people from the team. While it might be a sound argument, the truth is it’s counterproductive. Imagine going through the hiring process again. You will search for the best candidates based on applications, set an interview, and begin onboarding. You will also orient this employee and allow time for training. It’s better to talk to your existing employee, listen to possible issues and deal with them. Sometimes, these people want someone to talk to and you must be there for them.
You might have set a high expectation from the employee and believe that the person can do everything right. When your expectations aren’t met, the solution isn’t to be angry. Instead, you should guide the person to complete the project. Sometimes, these employees get stuck with a minor issue and with a little help, they can get the task done. You can also match this employee with someone else who has an experience in doing similar tasks. Everyone works for the same company. Assisting someone when it’s needed isn’t a bad thing.
Reduce the workload
Perhaps, your employees are overworked. You expect them to do things beyond their capacity. It doesn’t mean they’re failing. The only problem is they have too much on their plate. When they can no longer balance everything, it’s where problems kick in. Therefore, consider reducing the person’s workload. Evaluate your team’s tasks and determine if you’re doing assigning tasks properly. The issue could be with you and not with your employees.
Hire a new employee
Just like the previous tip, the issue might be on the amount of work you expect from your employees. The solution is to simply hire a new person to do the other tasks. You don’t have enough employees and everyone is struggling to get things done. Sure, it can be another expense, but it would be worth it. Your current employees can focus on what they need to accomplish and check for potential errors. It’s better than expecting them to finish a lot, but make tons of mistakes.
Hopefully, these struggling employees will overcome their problems and do a better job. If you notice several employees with the same issues, it could be an issue with the workplace. Make sure they’re not in a toxic environment since it could harm their jobs. Don’t hesitate to introduce wellness programs to support people’s mental health if necessary.
1st and featured image from https://www.roberthalf.com/sites/default/files/2020-04/3-Signs-of-Low-Employee-Morale-and-How-to-Counteract-Them-Blog-RH-04-07-20.jpg
2nd image from https://www.entrepreneur.com/article/313035