If possible, you don’t want anyone to get hurt at
work. You will feel terrible if someone gets injured due to a work-related
task. However, there are instances when these accidents are inevitable. You
need to do the right thing if your employee got hurt while working.
Assist the injured
The first thing to do is make sure that the injured
receives medical assistance. The problem can still be solved with immediate
help. It’s even better if you have a clinic within the workplace to provide
first aid while waiting for an ambulance.
Document the situation
Make sure that the situation is documented. If
possible, there should be security cameras in the work area. It allows you to
determine what happened and use it as evidence for
Conduct an independent investigation
There should also be an independent investigation
regarding what happened. Make sure that it’s an independent body that conducts
the investigation to avoid biases. The injured employee might sue the company
for the accident, and you have to be open to that possibility. With a thorough
investigation, you can determine the right thing.
Don’t be too defensive
Some companies immediately protect themselves and
pretend that the accident wasn’t their fault. The truth is that anything can
happen. It might be due to the recklessness of the employee, but the work
situation might also result to the injury. Instead of being defensive, you have
to allow the process to take place. Besides, if you try to pretend that the
company didn’t do anything wrong, the employee might bring it to the court of
public opinion. It will damage the company’s reputation, and you don’t want
that to happen.
Make sure the employee is safe
Ultimately, your goal is to keep the
employees safe. You have to treat everyone like family. It’s not about who
is right or wrong, but making sure that no one gets hurt. You also don’t want
to send the wrong signal to your employees that you don’t care about their
safety. You only think about what’s in the best interest of the company.
Prevent the problem from happening again
After determining what went wrong, you can implement changes
in the workstations. They will prevent the injury from ever happening to
someone else. You also need to improve the steps needed to seek medical
assistance as soon as possible. If your company doesn’t have comprehensive
insurance yet, you need one. It should be good enough to cover medical expenses
and other costs that come with the injury.
Hopefully, you won’t see any of your employees getting
hurt while working. It’s not only about the expenses, but the safety
of the people who serve as the backbone of the business. They are doing
their best to help the company grow. The least you can do is to keep their
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